At NuGene, we stand behind all of our products with a 100% satisfaction guarantee. We want you to be happy with your purchase. If for some reason, you decide your order is not what you expected simply return it within thirty days for a full refund. Return shipping costs are the responsibility of the customer.
Returns should be made via UPS or via a shipment company that offers insurance and product tracking. To return an item, please call Mission Customer Service at 888-327-4499
NuGene Inc.
720 Paularino Ave Suite 240 Costa Mesa, CA 92626
Email: info@nugene.com
Toll free: 888-327-4499
Tel: 714-641-2640
Fax: 714-641-2646